BSM Naturals

Frequently Asked Questions (FAQs)

What is BSM Natural?

 BSM Natural is a premium skincare and wellness spa offering a wide range of beauty and body treatments — including facials, massages, waxing, body scrubs, chemical peels, and more — designed to help you glow naturally and feel your best.

Where are you located?

We are conveniently located at No. 1 Omotayo Ojo Street, Allen, Ikeja. You can find us easily via Google Maps, or you can contact us for directions.

What are your operating hours?

 We’re open Monday to Friday from 9:00 AM – 6:00 PM, and Saturday from 10:00 AM – 6:00 PM.

Do I need to book an appointment?

Yes, we recommend booking in advance to secure your preferred time slot, especially for weekends or couples packages.

What type of facial treatments do you offer?

We offer hydrating facials, anti-aging facials, acne care, deep cleansing, and brightening treatments — each customized to your skin type and goals.

Do you offer treatments for men?

 Absolutely! Many of our services, including facials, massages, and body treatments, are suitable for both men and women.

What is included in your couples spa packages?

Our couples’ packages include side-by-side massages, facials, and pampering rituals designed for relaxation and bonding. Custom packages can also be arranged.

Are your products safe for sensitive skin?

Yes, we use high-quality, natural-inspired products that are safe, gentle, and effective for all skin types, including sensitive skin.

Do you perform chemical peels?

Yes, we offer professional chemical peels to target uneven texture, fine lines, acne scars, and pigmentation — all performed by trained estheticians.

Can I combine multiple treatments during a single visit?

Of course! You can enjoy a facial, massage, manicure, and more in one session. Our team will help plan the perfect combination to meet your goals and timeframe.

 

How can I book an appointment?

 You can easily book online through our website, call us, or send a message via WhatsApp or social media.

 

Do you require a deposit for bookings?

 Some services may require a small deposit to confirm your appointment, especially for longer sessions or special packages.

 

What payment methods do you accept?

 We accept cash, credit/debit cards, mobile transfers, and online payments.

What happens if I need to cancel or reschedule?

We understand things happen! Please notify us at least 24 hours before your appointment to reschedule without penalty.

Is BSM Natural suitable for first-time spa visitors?

Definitely! Our friendly team will guide you through every step, ensuring you feel comfortable, relaxed, and well taken care of.

 

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